Personal Profile
Name: PATRICK A. EL NAHHAL
DOB: 24 January 1975
Mobile: +961 3 038794
Email: Patrick_el_nahal@hotmail.com
Professional Summary Highly motivated professional with the ability to work independently and within a teamOrganized, monitored and managed various restaurant operations with high integrityPlanned and executed establishment of a new factorySet targets, measured results and managed teams effectivelyBias with regards to recruitment of new staff with a meticulous follow up of the needed trainingAbility to persuasively follow up on set action plans, budgets and marketing strategies
Company
Position Held
Date
Freelancer
Own Restaurant
October till date
Veyron investment
F&B Operation Manager
June 2018 till September 2018
Freelancer
Own Restaurant
June 2017 till May 2018
Domino’s Pizza
Operations Manager
September 2015 till May 2017
Sara Food Group Offshore
Operation Manager
August 2012 till June 2015
Wooden Bakery
Branch Manager – Zouk Mosbeh
June 2010 till July 2012
Wooden Bakery
Branch Manager – Dora
August 2008 till May 2010
Al Manar Food (KUPCO Kuwait)
- Villa Fresh Italian Kitchen
- Texas Chicken
March 2004 to June 2008
Operation Manager
July 2006 till June 2008
Operations Manager
December 2004 till June 2008
Area Manager
March 2004 November 2004
Mc Donald’s Kuwait
Store Manager
January 2002 till February 2014
First Assistant Manager
February 2000 till December 2001
Second Assistant Manager
March 1998 till January 2000
Manager Trainee
August 1997 till February 1998
Key Competencies/Skills and Capabilities Advanced proficiency in analysis, improvement suggestions and standards developmentLeadership and managerial skills, excellent communication, team builder, analytical and motivational skillsHighly organized, meticulous, quality and detailed oriented with sharp ability to oversee projects from start up to completionPerformance, results-oriented individual and informed decision maker with key fundamentals of driving strategic business objectivesSkilled at learning new concepts while operating under pressure in dynamic and fast paced environmentsFlexible, open to changing priorities and able to manage tasks within compressed time framesAbility of recruiting, training and directing a team
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Professional Experience
Veyron Investment
June 2018 till September 2018
F&B Operations Manager
(MR SUB, Jugo Juice, Café Van Houtte)Managing day to day operations for variety of brandsDriving and delivering all KPIs including sales and profit budgetsManaging people performance and developmentEnsuring strict compliance with all relevant food hygiene and health & safety legislations
FREELANCER
June 2017 till May 2018Rented a small restaurant and managed my own business
DOMINO’s PIZZA
September 2015 till May 2017
Operations Manager Setting goalsMeasuring results and setting up marketing plans and strategies with the marketing agencyMonitoring P&L and follow up on restaurants operations and standards.Setting up new restaurants according to the international specsFollowing up on constructions and equipment layout drawingsHiring and training new candidates
Sara Food Group Offshore
August 2012 till June 2015
Operation Manager Planned and executed establishment of a new Factory in Turkey for the companySpecialized in luncheon meat production and all other kind of canned food, purchased all equipment needed and controlled implementation.In charge of the Operations (Purchasing, sales, exports and logistics, planning, warehouse control).Set targets for sales expenditure in African Markets, as well as for gulfimproving the profit margin
Wooden Bakery (Zouk Mosbeh)
June 2010 till July 2012
Branch Manager Conducting new store openingrunning daily operationsRecruiting new staffperforming profit and lost statementConducting follow up on all staff training and schedule,Menu engineeringPR
Wooden Bakery (Zalka)
August 2008 till May 2010
Branch Manager Running the daily operationFollowing-up on daily orders and check production chartsSet target sales for the monthImplementation of the target thru action plans given to the supervisorsHiring new employees when neededInsuring the QSC (Quality, Service and Cleanliness) of the branch are up to the standardsComing up with new promotion ideas to generate extra salesFollowing on all paper work assigned to the supervisorsEvaluating achievements
AL MANAR FOOD (KUPCO Kuwait) March 2004 to June 2008
Villa Fresh Italian Kitchen
July 2006 till June 2008
Operations Manager New brand set upInterviewing new staffPerforming training for all employees on the menuSetting up new locations and working with the engineers on the restaurant layout and internal designs to comply with the international specsPurchasing all the necessary equipment locally and internationallyConducting new restaurants openingMonitoring P&L and restaurants operations and standardsWorking on recipes and doing necessary adjustments to comply with the market needsCommunicating with the corporate office in the USA regarding the development of the franchise
Texas Chicken
December 2004 till June 2008
Operations ManagerSetting goalsMeasuring results and setting up marketing plans and strategies with the marketing agencyMonitoring P&L and follow up on restaurants operations and standards.Setting up new restaurants according to the international specsFollowing up on constructions and equipment layout drawings.Hiring and training new candidates
(March 2004 till November 2004)
Area ManagerApplying the Action Plan set by the Operations (P&L, Food cost, End-month reports, training).
Mc Donald’s Kuwait
August 1997 till February 2004
Store Manager (Jan 2002 till Feb 2004) Supervising: people, products, equipment, purchasingControlling high level of QSC&V (Quality, Service, Cleanliness and Value).
First Assistant Manager (Feb 200 till Dec 2001)Handling the schedule, equipment, training and supervision of the staff.
Second Assistant Manager (Mar 1998 till Jan 2000)Handling the payroll, ordering and store maintenance
Manager Trainee (August 1997 till Feb 1998)Learning the basics of Food Hygiene and the Initial Orientation System of McDonald’s.
Professional Education 1990 – 1993 High school Diploma in Commercial Sciences (Mont La Sale – Beirut, Lebanon)
Attended and Completed Trainings Successfully completed Basic Operations Course. “Dean’s List”- McDonald’s Dubai 1997Successfully completed Basic Management Course. “Dean’s List”- McDonald’s Kuwait (1998).Successfully completed Multiplex Post-Mix Beverage Equipment Class- McDonald’s Kuwait (1998).Successfully completed Intermediate Operations Course- “Dean's List - McDonald’s Kuwait (1999).Successfully completed Regional Equipment Class- McDonald’s Kuwait (2000)Successfully completed the Diploma in Restaurant Leadership Practices and granted the degree of Bachelor of Hamburgerology (McDonald’s Hamburger University Oak Brook Illinois, USA) - Illinois (2001).Successfully completed ISO 9001:2008 Internal Auditor Training Course (2014) with ISO LibanSuccessfully completed ISO 9001:2008 QMS Foundation (2014) with ISO Liban
Awards 1999 Achieve best restaurant of the year. (Mc Donald's Fahaheel)2003 Achieved best restaurant of the year. (Mc Donald's Jabriya)
Other Skills Languages Excellent in MS office: Excel, word, power point, Data collection BIM and PIMS software and Internet ResearchExcellent in English (written and spoken) : Excellent in Arabic (written and spoken) : Good in French (written and spoken)
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